Privacy Policy

Introduction

Welcome to Dogs of Wonder LLC ("Dogs of Wonder," "we," "us," or "our"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our educational subscription boxes.

Information We Collect

Personal Information

When you create an account, place an order, or interact with our services, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Billing and shipping addresses
• Payment information (processed securely through third-party payment processors)
• Child's first name and age range (for age-appropriate box selection)
• Order history and subscription preferences
• Customer service correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your subscription orders
• Send age-appropriate boxes based on your child's age range
• Communicate with you about your orders, subscriptions, and account
• Provide customer support and respond to your inquiries
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations

How We Share Your Information

We may share your information with:

Service Providers

We work with trusted third-party service providers who assist us with:

• Payment processing (Stripe, PayPal, etc.)
• Shipping and fulfillment
• Email communications
• Website hosting and analytics
• Customer support services

Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, though some features may not function properly without them.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data
• Object to certain processing of your information
• Review and request deletion of your child's information

To exercise these rights, please contact us at support@dogsofwonder.com

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.